Privacy Policy for SMS Communication with Tenants Effective Date: Jan 1, 2025

This Privacy Policy outlines how Snowbelt Development LLC ("we," "us," or "our") collects, uses, and protects the personal information of our tenants ("you" or "your") when communicating via SMS (text messages). We are committed to maintaining your privacy and ensuring the security of your personal information.

1. Information We Collect
When you engage in SMS communication with us, we may collect the following types of information:

Personal Information: This includes your name, phone number, lease details, and any other information you provide us during our communications.
Communication Content: This includes the content of your messages, including inquiries, requests, and responses related to your tenancy.

2. Purpose of SMS Communication
We use SMS communication for the following purposes:

Tenant Communication: To send important updates regarding your tenancy, such as maintenance requests, rent reminders, lease renewals, and emergency notifications. Customer Service: To respond to your inquiries or concerns in a timely manner. Feedback and Surveys: To gather feedback regarding our services and improve your experience.

3. Consent
By providing us with your phone number and engaging in SMS communication, you consent to receive text messages from us regarding your tenancy. You may withdraw your consent at any time by replying "STOP" to any SMS you receive from us. Upon receiving your request, we will cease sending you SMS communications.

4. Data Security
We take the protection of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data, including:

Encryption: We use encryption to protect sensitive information transmitted over SMS. Access Controls: Only authorized personnel have access to your personal information. Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in managing your tenancy and providing services (e.g., maintenance services).
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests.

6. Your Rights
You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you. Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
To exercise any of these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes via SMS or other means. Your continued use of SMS communication after any changes signifies your acceptance of the updated policy.

8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our SMS communication practices, please contact us at:

Snowbelt Development LLC 308 E Cleveland Ave Ishpeming, MI 49849 906-352-3007 tenants@snowbeltdev.com